Savannah CRM

Documentation for Savannah CRM

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Connections

What are Connections?

Connections are a powerful way to measure the health of your community, because it’s actual relationships between people that are really the heart of community.

Savannah treats any direct communication between two people as a Connection. Below is a table describing the way connections are recorded for each Source that Savannah provides.

Source Connection from
Slack @tagging a member or responding in a thread that the member is also in.
Discourse @tagging a member or responding in a topic that member is also in.
Discord @tagging a member.
Github @tagging a member or responding in an Issue or Pull Request that member is also in.
Gitlab @tagging a member or responding to an Issue or Merge Request that member is also in.
Stack Exchange Authors of associated Questions, Answers or Comments
Blog Commenting on an article that member has written or commented on (requires RSS comments feed)
API Any member listed as a participant in a Converation

Network Graph

The network graph can produce valuable insight about the health of the online community.

Community Network Graph

Each node is a member and each line is a connection between 2 members. These 2 members can have at most one connection between them, which means that they have interacted, at least once, within the time range give. The more connections a member has, the larger their node will appear in the graph.

Tip: You can hover over a member’s node to display their name.

Savannah applies a repulsive force between people and an attractive force for each line of connection. That means that the more interconnected a set of Members is, the more closely groups their nodes will be in the network graph.

See Understanding your Connections graph for insights on using this graph.